Support Plans
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Whatever the Industry Audience Information Event
Empower Your Message!
Your Content. Your Terms.
Our support plans allow your enterprise to augment its content creation process with our expertise at whatever level works for you!
We Make Digital Signage Easy!
Buying and installing equipment or software is the easy part! Getting it connected to all your information, staying up to date with technology, and keeping the system constantly fed with compelling visual content that demands attention is where it gets hard.
Robust Hardware Support and Monitoring
Proactive Monitoring
MPM provides proactive monitoring and management of your system including the MP.TV visual apps, and the MP.TV platform itself. We watch the availability of your controllers and act when controllers fail to check in. We also perform updating and patching of the MP.TV Client.
Best in Class Training
While most firms provide consulting and training during implementation, they quickly move on to the next client leaving the customer to manage and maintain the system on their own. MessagePoint believes that sets everybody up for failure., that’s why we provide our customers with opportunities to further their skillsets and knowledge base.
Proactive Monitoring
MPM provides proactive monitoring and management of your system including the MP.TV visual apps, and the MP.TV platform itself. We watch the availability of your controllers and act when controllers fail to check in. We also perform updating and patching of the MP.TV Client.
Content Management & Creation
Each support plan comes with account level credits that can be used to initiate service requests relating to your content creation and management. These credits are pooled and grow with the scope of your operation.